ph149 Casino Privacy Policy

ph149 Casino is an online gaming platform operating under the regulatory framework of the Philippine Amusement and Gaming Corporation (PAGCOR). ph149 is the data controller responsible for the personal data of players and visitors who use the ph149 platform.

As a data controller, ph149 determines the purposes and means of processing your personal data. We are committed to handling your information responsibly, transparently, and in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.

If you have any questions about how ph149 handles your personal data, you may contact our Data Protection Officer (DPO) at any time. Contact details are provided in Section 14 of this Privacy Policy.

ph149 collects the following categories of personal data from players and platform visitors:

ph149 does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data, except where expressly required by applicable law or regulation.

ph149 collects personal data through the following means:

• Direct interactions: Data you provide when registering a ph149 account, completing identity verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated technologies: Technical and usage data collected automatically when you access the ph149 platform, including through cookies, server logs, and similar tracking technologies.
• Third-party sources: Identity verification data from KYC service providers; fraud prevention data from anti-fraud partners; payment data from payment processors such as GCash and PayMaya.
• Regulatory sources: Data received from PAGCOR or other regulatory bodies in connection with compliance obligations, including anti-money laundering (AML) checks conducted under the Anti-Money Laundering Act (AMLA) of the Philippines.

ph149 uses your personal data for the following purposes:

• Account management: To create, maintain, and manage your ph149 player account, including processing deposits, withdrawals, and bonus claims.
• Identity verification: To verify your age (21+), identity, and residential address in compliance with PAGCOR regulations and the Anti-Money Laundering Act.
• Service delivery: To provide access to ph149 games, process transactions, and deliver customer support.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct on the ph149 platform.
• Regulatory compliance: To comply with our obligations under PAGCOR regulations, the Data Privacy Act, the AMLA, and other applicable Philippine laws.
• Responsible gaming: To monitor player activity for signs of problem gambling and to administer responsible gaming tools such as deposit limits and self-exclusion.
• Platform improvement: To analyse usage patterns and improve the ph149 platform, game selection, and user experience.
• Marketing communications: To send you promotional offers, bonuses, and news about ph149 — only where you have given your consent or where we have a legitimate interest to do so. You may opt out at any time.

Under the Philippine Data Privacy Act of 2012, ph149 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our contract with you — i.e., to operate your ph149 account and deliver the services you have requested.
• Legal obligation: Processing required to comply with applicable laws and regulations, including PAGCOR licensing requirements, AML obligations, and tax reporting requirements.
• Legitimate interests: Processing necessary for ph149's legitimate business interests, including fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights and interests.
• Consent: Processing based on your freely given, specific, and informed consent — primarily for marketing communications. You may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.

ph149 does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, solely for the purpose of processing your deposits and withdrawals.
• KYC and identity verification providers: Third-party KYC service providers who assist ph149 in verifying player identities and ages in compliance with PAGCOR requirements.
• Fraud prevention partners: Anti-fraud and security service providers who help ph149 detect and prevent fraudulent activity on the platform.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government authorities, where disclosure is required by law or regulation.
• IT and platform service providers: Cloud hosting, data storage, and technical infrastructure providers who process data on ph149's behalf under strict data processing agreements.
• Professional advisers: Lawyers, auditors, and accountants where necessary for ph149's legal and compliance obligations.

All third parties with whom ph149 shares personal data are required to handle that data in accordance with the Philippine Data Privacy Act and ph149's data protection standards. ph149 does not permit third-party service providers to use your personal data for their own purposes.

ph149 uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyse usage patterns, and support security functions. Cookies are small text files stored on your device when you visit the ph149 website.

ph149 uses the following types of cookies:

• Strictly necessary cookies: Essential for the ph149 platform to function. These cannot be disabled as they are required for login sessions, security, and core platform operations.
• Functional cookies: Remember your preferences such as language settings and display options to personalise your ph149 experience.
• Analytics cookies: Collect anonymised data about how players use the ph149 platform, helping us identify areas for improvement. No personally identifiable information is collected through analytics cookies.
• Security cookies: Used to detect and prevent fraudulent activity, bot access, and other security threats on the ph149 platform.

You may control cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality of the ph149 platform. ph149 does not use third-party advertising cookies or cross-site tracking technologies.

ph149 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulation. The following retention periods apply:

• Active account data: Retained for the duration of your ph149 account and for a period of five (5) years following account closure, in accordance with PAGCOR record-keeping requirements.
• Financial transaction records: Retained for a minimum of five (5) years following the date of the transaction, as required under the Anti-Money Laundering Act.
• KYC and identity verification documents: Retained for five (5) years following account closure or the completion of the relevant transaction.
• Customer support communications: Retained for two (2) years from the date of the communication.
• Technical and usage logs: Retained for twelve (12) months from the date of collection, unless a longer period is required for security or compliance purposes.

Upon expiry of the applicable retention period, ph149 will securely delete or anonymise your personal data in accordance with our data disposal procedures.

ph149 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security measures include:

• SSL/TLS encryption for all data transmitted between your device and the ph149 platform
• AES-256 encryption for personal data stored on ph149 servers
• Multi-factor authentication for ph149 staff accessing player data systems
• Role-based access controls limiting data access to authorised personnel only
• Regular penetration testing and security audits conducted by independent third parties
• 24/7 security monitoring and intrusion detection systems

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, ph149 will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the Data Privacy Act.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ph149:

To exercise any of these rights, please contact ph149's Data Protection Officer using the details in Section 14. ph149 will respond to all data rights requests within thirty (30) calendar days of receipt. In complex cases, this period may be extended by a further thirty (30) days, with prior notice to you.

If you are not satisfied with ph149's response to your data rights request, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

The ph149 platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. ph149 does not knowingly collect personal data from individuals under the age of 21.

If ph149 becomes aware that personal data has been collected from a person under 21 years of age, we will immediately close the associated account, delete the personal data, and — where applicable — return any deposits made, in accordance with our underage gambling policy.

If you believe that a minor has registered on ph149 or provided personal data to ph149, please contact our support team immediately so that we can take appropriate action.

ph149 primarily stores and processes personal data within the Philippines. Where it is necessary to transfer personal data to service providers or partners located outside the Philippines — for example, cloud infrastructure providers or international KYC service providers — ph149 ensures that such transfers are carried out in compliance with the Data Privacy Act and that appropriate safeguards are in place to protect your data.

Such safeguards may include data processing agreements incorporating standard contractual clauses approved by the National Privacy Commission, or transfers to countries that have been assessed as providing an adequate level of data protection.

ph149 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, ph149 will notify registered players via email or an in-platform notification prior to the changes taking effect.

The updated Privacy Policy will be posted on this page with a revised "Last Updated" date. Your continued use of the ph149 platform after the effective date of any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how ph149 protects your personal data.

If you have any questions, concerns, or requests regarding this Privacy Policy or ph149's handling of your personal data, please contact our Data Protection Officer (DPO):

• Email: [email protected]
• Support: [email protected]
• Live Chat: Available 24/7 on the ph149 website

ph149 is committed to resolving all privacy-related inquiries promptly and transparently. If you are not satisfied with our response, you may escalate your complaint to the National Privacy Commission (NPC) of the Philippines.

This Privacy Policy was last updated on January 1, 2026. Previous versions are available upon request.